At Rhinestone, we are committed to delivering your orders safely and on time. Please review our Shipping & Delivery Policy to understand how we process, ship, and deliver your orders.
1. Shipping Locations
✅ We ship across India.
✅ International shipping is available for select locations. Please contact us for details.
2. Processing Time
🔹 Order Processing: Orders are processed within 10 business days after payment confirmation.
🔹 Custom Orders: If you order a custom-sized or personalized item, processing may take additional 10 days.
🔹 Order Confirmation: You will receive a confirmation email with tracking details once your order is shipped.
3. Shipping Methods & Estimated Delivery Time
We offer the following shipping options:
📌 Note: Delivery times may vary due to factors such as location, weather conditions, and courier delays.
4. Shipping Charges
💰 Shipping charges depend on the selected shipping method, delivery location, and order value.
💰 Free shipping may be available for orders above ₹500 within India.
5. Order Tracking
🔍 Once your order is shipped, you will receive a tracking number via email/SMS to monitor your delivery status.
✅ Track your order at: [Tracking Link]
✅ If you face any issues with tracking, please contact us.
6. Delays & Missing Shipments
🚚 If your order is delayed beyond the estimated time, please check your tracking details or reach out to us.
🚚 If your order is lost or undelivered, contact us at care@rhinestone.co.in, and we will assist you in resolving the issue.
7. Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please notify us within 24-48 hours with photos, and we will arrange for a replacement or refund as per our Return Policy.